Focus on Customers:
Customer satisfaction is of prime importance to our firm. Customers define quality. They expect performance, reliability, competitive prices, on-time delivery, service, clear and correct transaction processing and more. In every attribute that influences customer perception, We know that just being good is not enough. Delighting our customers is a necessity. Because if we don't do it, someone else will!
Our manufacturing facility is one of the best in the world, located conveniently in Vapi near Mumbai which provides quick access to all parts of the world through its port. We have on time delivery record of 98.7%. We are continually beating our records and customer expectations.
Process:
Our continual approch towards process improvements have helped us compete with the world leaders in the fluoride fluxes. Our research team works hard to achieve customer's small requests. And with the help of Six Sigma and strong belief in Quality, the organisation is constantly redecing process variation and then goes on improving the process capabilities.
Employee:
Our seamless hardworking employees and trustful suppliers and traders are the biggesst asset of our organization. Their continual training and feedback helps to improve our services to our customers.
S.B.Chemicals' conscious approach towards environment and its employees' safety, yet productive approach and the clear philosophy of manufacturing and suppling the finest quality chemicals has made us achieve high reputation in the chemical Industry. We are totally committed to obtaining complete customer satisfaction and market leadership by constantly maintaining scheduled delivery and maintaining quality in our products and services
Overseas Growth:
We have set our eyes on the Global market and driven by a performance ethic we strive to deliver superior value to our customers, employees and society at large. |